Support

Contact OurGLP1 support.

For app support, account questions, privacy requests, launch updates, or subscription help, email the team. For medical questions or urgent symptoms, contact your clinician or local emergency services.

OurGLP1 Coach prompt examples

Email

support@ourglp1.com

Best for app help, account access, privacy requests, and launch questions.

Response time

We aim to respond as soon as practical. Include your device type, app version if known, and a short description of the issue.

Medical issues

OurGLP1 support cannot diagnose, prescribe, change your dose, or advise on urgent symptoms. Contact your clinician for medical advice.

Privacy requests

For data, account, or deletion questions, email support and include the email address used with the app if relevant.